Introduction

Steady Surface ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website steadysurface.sbs (the "Site").

Please read this Privacy Policy carefully. If you do not agree with the terms of this Privacy Policy, please do not access the Site. We reserve the right to make changes to this Privacy Policy at any time and for any reason. We will alert you about any changes by updating the "Last Updated" date of this Privacy Policy. Any changes or modifications will be effective immediately upon posting the updated Privacy Policy on the Site, and you waive the right to receive specific notice of each such change or modification.

Information We Collect

Personal Data

We may collect personal information that you voluntarily provide to us when you:

• Register for an account
• Sign up for our newsletter
• Submit a contact form
• Participate in forums or discussions
• Purchase products or services
• Submit content or feedback

The personal information we may collect includes:

• First and last name
• Email address
• Mailing address
• Phone number
• Billing information (for purchases)
• Username and password
• Profile picture (if uploaded)
• Social media profile information (if you connect your account)

Automatically Collected Information

When you visit our Site, we automatically collect certain information about your device, including:

• IP address
• Browser type and version
• Operating system
• Referring website
• Pages you view
• Time and date of your visits
• Time spent on those pages
• Unique device identifiers
• Other diagnostic data

Cookies and Similar Technologies

We use cookies and similar tracking technologies to track activity on our Site and hold certain information. Cookies are files with a small amount of data which may include an anonymous unique identifier. For more information about our use of cookies, please see our Cookie Policy section below.

How We Use Your Information

We may use the information we collect from you for the following purposes:

To Provide and Maintain Our Service

• Create and manage your account
• Process transactions and send related information
• Provide customer support and respond to inquiries
• Send administrative information regarding your account or our services

To Improve Our Site

• Analyze usage patterns and preferences
• Develop new products, services, features, and functionality
• Monitor the effectiveness of our Site
• Diagnose or fix technology problems

For Marketing and Communications

• Send you updates, newsletters, marketing materials, and other information
• Process and deliver contest entries and rewards
• Generate personalized content and recommendations
• Measure the effectiveness of our marketing campaigns

For Legal and Security Purposes

• Protect our rights, property, or safety
• Detect, prevent, and address technical issues
• Comply with legal obligations
• Enforce our Terms and Conditions

Information Sharing and Disclosure

We may share your information in the following situations:

Service Providers

We may share your information with third-party vendors, service providers, contractors, or agents who perform services for us or on our behalf and require access to such information to do that work. Examples include payment processing, data analysis, email delivery, hosting services, customer service, and marketing efforts.

Business Transfers

We may share or transfer your information in connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of our business to another company.

Legal Requirements

We may disclose your information where we are legally required to do so in order to comply with applicable law, governmental requests, a judicial proceeding, court order, or legal process, such as in response to a court order or a subpoena.

With Your Consent

We may disclose your personal information for any other purpose with your consent.

Your Rights and Choices

Depending on your location, you may have the following rights regarding your personal information:

• Access: You can request copies of your personal information that we hold.
• Rectification: You can ask us to correct any inaccurate information we hold about you.
• Erasure: You can ask us to delete your personal information in certain circumstances.
• Restriction: You can ask us to restrict the processing of your personal information in certain circumstances.
• Data Portability: You can ask that we transfer the personal information you gave us to another organization or to you, in certain circumstances.
• Object: You can object to our processing of your personal information in certain circumstances.
• Withdraw Consent: If we are relying on your consent to process your personal information, you have the right to withdraw your consent at any time.

To exercise any of these rights, please contact us using the contact information provided below. We may need to verify your identity before responding to your request.

Marketing Communications

You can opt out of receiving marketing communications from us by clicking on the "unsubscribe" link in any email we send you or by contacting us directly. Please note that even if you opt out of marketing communications, we may still send you service-related communications.

Cookie Policy

Our Site uses cookies and similar tracking technologies to enhance your browsing experience, analyze site traffic, and personalize content.

Types of Cookies We Use

• Essential Cookies: These cookies are necessary for the Site to function properly and cannot be switched off in our systems. They are usually only set in response to actions made by you which amount to a request for services, such as setting your privacy preferences, logging in, or filling in forms.
• Performance Cookies: These cookies allow us to count visits and traffic sources so we can measure and improve the performance of our Site. They help us to know which pages are the most and least popular and see how visitors move around the Site.
• Functional Cookies: These cookies enable the Site to provide enhanced functionality and personalization. They may be set by us or by third-party providers whose services we have added to our pages.
• Targeting Cookies: These cookies may be set through our Site by our advertising partners. They may be used by those companies to build a profile of your interests and show you relevant advertisements on other sites.

Managing Cookies

Most web browsers allow you to manage your cookie preferences. You can set your browser to refuse cookies, or to alert you when cookies are being sent. The methods for doing so vary from browser to browser, and from version to version. You can obtain up-to-date information about blocking and deleting cookies via the support pages of your browser:

• Chrome: https://support.google.com/chrome/answer/95647
• Firefox: https://support.mozilla.org/en-US/kb/enhanced-tracking-protection-firefox-desktop
• Safari: https://support.apple.com/guide/safari/manage-cookies-and-website-data-sfri11471/mac
• Edge: https://support.microsoft.com/en-us/microsoft-edge/delete-cookies-in-microsoft-edge-63947406-40ac-c3b8-57b9-2a946a29ae09

Please note that if you choose to block cookies, you may not be able to use all the features on our Site.

Data Security

We have implemented appropriate technical and organizational security measures designed to protect the security of any personal information we process. However, despite our safeguards and efforts to secure your information, no electronic transmission over the Internet or information storage technology can be guaranteed to be 100% secure, so we cannot promise or guarantee that hackers, cybercriminals, or other unauthorized third parties will not be able to defeat our security and improperly collect, access, steal, or modify your information.

Children's Privacy

Our Site is not intended for use by children under the age of 16. We do not knowingly collect personal information from children under 16. If you are a parent or guardian and you are aware that your child has provided us with personal information, please contact us. If we become aware that we have collected personal information from children without verification of parental consent, we take steps to remove that information from our servers.

Third-Party Websites

Our Site may contain links to third-party websites and applications of interest, including advertisements and external services, that are not affiliated with us. Once you have used these links to leave our Site, any information you provide to these third parties is not covered by this Privacy Policy, and we cannot guarantee the safety and privacy of your information. Before visiting and providing any information to any third-party websites, you should inform yourself of the privacy policies and practices of the third party responsible for that website, and should take those steps necessary to protect your privacy.

International Data Transfers

Your information, including personal information, may be transferred to — and maintained on — computers located outside of your state, province, country, or other governmental jurisdiction where the data protection laws may differ from those of your jurisdiction. If you are located outside the United Kingdom and choose to provide information to us, please note that we transfer the information, including personal information, to the United Kingdom and process it there.

Contact Information

If you have questions or comments about this Privacy Policy, please contact us at:

Steady Surface
Flat 05 Jennifer Unions Lake
Seanfurt RG14 2NL
United Kingdom

Email: [email protected]
Phone: +44 1798 420431